FAQs/SHIPPING

What are your shipping methods and rates?

Rimaree Beauty Co. offers a variety of shipping methods to ensure your order arrives safely and promptly. Shipping rates may vary. You can view the exact shipping costs at checkout before completing your purchase.

How long does processing take before my order ships?

Rimaree Beauty Co. aims to process all orders within 1-2 business days. Please note that any orders placed after 12 PM Arizona time will be processed the next business day. Once your order is processed, you will receive a confirmation email with tracking information so you can keep an eye on your package!

What should I do if I receive the wrong item?

If you receive an item that is not what you ordered, please contact us immediately at rimareebeautyco@rimaree.com. We’ll work quickly to resolve the issue and ensure you receive the correct item.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging ( a restocking fee will apply). If you need to start a return, please reach out to us at rimareebeautyco@rimaree.com for further instructions.

What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal. You can choose your preferred payment option at checkout.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's journey right to your doorstep!

What is the delivery expectancy for my order?

Delivery times vary based on your location and the shipping method selected. Generally, you can expect your order to arrive within 3-7 business days after it has shipped. 

Can I exchange an item?

While we do not offer direct exchanges, the fastest way to get a different item is to return the one you have and place a new order for the item you want. Please refer to our return policy for more details.

Do you ship internationally?

We currently offer shipping within the United States. Unfortunately, we do not provide international shipping at this time.